For anyone preparing to step into a leadership role--be it a corporate CEO, business team leader, church deacon, or head of a household--this unique collection of quotes from 100 great leaders of...
In 7 Steps to Fearless Speaking, communications consultant Lilyan Wilder will teach you how to cope with the panic, avoidance, and trauma of speaking as you give the gift of your convictions and...
How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Bill Price
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a...
The fictional Admiral Janitorial Services has a problem: their employees are leaving in droves and they don't know what to do about it. Interpreting a series of employee surveys, the General...
Why Most Small Businesses Don't Work and What to Do About It
Michael E. Gerber
In this audio edition of the totally revised underground bestseller -- The E-Myth, Michael Gerber dispels the myths surrounding starting your own business and shows how commonplace...
With her usual thought-provoking style that combines humor, practical advice, and inspiration, Suze Orman will guide you through the steps to financial freedom. These steps will not only give...
Technology and demographics are on a collision course. Digital Natives, Boomerang Boomers, and Generation X-ecutives are all grappling with the transformative implications of Web 2.0 technologies, and...
GET ORGANIZED AND STAY ORGANIZED THE CLEAR & SIMPLETMWAY! Thousands of individuals and professional organizers have been trained by Marla Dee, Founder of Clear & SIMPLETMand...
